| Electrical Compatibility | Coil voltage, contact configuration, rated current, switching voltage, frequency, and terminal arrangement. | All parameters must match the target equipment and approved technical drawings; no substitutions without written approval. | Datasheet, wiring diagram, sample inspection, insulation test, contact-resistance test, and functional switching test. | 20% |
| Product Certification | Whether the relay and its intended application meet relevant safety and conformity requirements. | Certification must correspond to the exact model, ratings, construction, and intended market; certificates should be current and traceable. | Applicable safety certificates, test reports, declarations of conformity, certification number, and certification-body verification. | 15% |
| Manufacturing Quality System | Process control, incoming inspection, in-process inspection, final inspection, and corrective-action procedures. | A documented quality management system with controlled procedures, inspection records, lot traceability, and corrective-action closure. | Quality manual, audit report, process flow chart, control plan, inspection records, and nonconformance reports. | 15% |
| Reliability and Service Life | Mechanical endurance, electrical endurance, switching frequency, contact wear, and performance under rated load. | Endurance values must be stated separately for mechanical and electrical operation and tested under defined load conditions. | Endurance-test report, load profile, test cycle count, failure criteria, and environmental test results. | 12% |
| Environmental Performance | Operating temperature, storage temperature, humidity, vibration, shock, ingress protection, and corrosion resistance. | Published operating limits must cover the actual installation environment, with test conditions clearly defined. | Environmental specifications, temperature-cycle report, vibration and shock reports, and enclosure or sealing documentation. | 10% |
| Material and Component Traceability | Traceability of contact materials, coil wire, insulation materials, housing resin, and critical purchased components. | Each production lot should be linked to incoming material records, production dates, inspection results, and shipment records. | Batch labels, material certificates, supplier records, incoming inspection reports, and retention policy. | 8% |
| Customization Capability | Ability to support customized coil ratings, contact arrangements, mounting styles, terminals, packaging, and labeling. | Engineering changes should be documented, reviewed, prototyped, tested, and approved before mass production. | Engineering-change procedure, sample approval record, drawings, prototype test report, and first-article inspection report. | 6% |
| Production Capacity and Lead Time | Available production capacity, order flexibility, standard lead time, peak-season planning, and delivery consistency. | Supplier should provide a written lead-time commitment, capacity plan, safety-stock option, and escalation process for delays. | Capacity statement, production schedule, delivery records, on-time delivery data, and business-continuity plan. | 5% |
| Sample and Inspection Support | Sample availability, sample consistency, inspection cooperation, and technical response during qualification. | Samples should be production-representative, properly labeled, and supplied with complete technical documentation. | Sample approval form, inspection checklist, dimensional report, electrical test data, and response-time records. | 4% |
| After-Sales and Warranty | Warranty coverage, complaint handling, root-cause analysis, replacement policy, and technical support. | Written warranty terms, defined response times, documented corrective action, and clear responsibility for verified defects. | Warranty policy, complaint workflow, corrective-action template, service contacts, and historical quality records. | 3% |
| Total Evaluation Weight | 100% |