| 1 | Product and format range | Availability of suitable cups, bowls, tubs, trays, cartons, lids, and custom formats for the intended application. | Current product catalogue, technical specifications, and samples in the required sizes. | A suitable range can simplify sourcing and help ensure packaging fits the product and filling process. |
| 2 | Food-contact compliance | Whether the complete container, including coatings, inks, adhesives, and other components, is suitable for its intended food-contact use and destination market. | Applicable declarations of compliance, migration or testing documentation, and material specifications. | Requirements differ by market and intended use; buyers should confirm suitability with qualified compliance professionals. |
| 3 | Material and barrier performance | Paperboard grade, coating or lining type, and performance for the intended contents, temperature, moisture, grease, and contact duration. | Material data sheets, use-condition guidance, and test results relevant to the application. | Packaging must maintain function throughout storage, handling, and use; performance depends on the complete construction. |
| 4 | Quality management | Documented controls for incoming materials, production, inspection, traceability, nonconformities, and corrective actions. | Quality-system certificates where applicable, inspection plans, sample records, and audit information. | Consistent controls help buyers evaluate product consistency and manage supply-chain risks. |
| 5 | Customization and printing | Available print methods, artwork requirements, color-control process, design support, and ability to produce the required structure or dimensions. | Printed samples, artwork templates, print tolerances, and written confirmation of design capabilities. | Clear specifications and pre-production approval reduce the risk of artwork or fit issues. |
| 6 | Production capacity and lead time | Available production capacity, order scheduling, tooling needs, seasonal constraints, and estimated lead times for samples and repeat orders. | A capacity overview, a written production schedule, and lead-time estimates for the specific order. | Capacity and timing should be confirmed against the buyer’s forecast and delivery requirements. |
| 7 | Minimum order and commercial terms | Minimum order quantities, price breaks, tooling or setup charges, payment terms, quotation validity, and order-change conditions. | A written quotation with itemized charges, specifications, quantities, and delivery terms. | Comparing the full commercial offer gives a more useful cost picture than comparing unit prices alone. |
| 8 | Export and logistics capability | Experience preparing export documentation, coordinating shipment, confirming packaging dimensions, and supporting the agreed delivery terms. | Sample shipping documents, packaging details, and a clear explanation of responsibilities under the agreed Incoterms® rule. | Defined responsibilities and accurate shipment information help avoid preventable delays and extra costs. |
| 9 | Sustainability and material sourcing | Source of paper fiber, recycled-content claims, material certifications, coating choices, and substantiation for environmental statements. | Valid certificates or chain-of-custody documentation where claimed, plus written details of material composition. | Specific documentation lets buyers assess claims accurately and check alignment with their market and sourcing policies. |
| 10 | Communication and after-sales support | Responsiveness, technical support, complaint handling, document availability, and willingness to investigate quality or delivery issues. | A named contact process, documented complaint procedure, and sample responses to technical questions. | Reliable communication supports smoother sampling, order management, and issue resolution. |